Frequently Asked Questions
What services does Mansa Chandra Label offer?
At Mansa Chandra Label, we offer a wide range of custom fashion services, including bridal blouses, lehenga designs, saree blouses, kurta sets, bespoke kids wear, Indo Western outfits, bridal designs, and more. We specialize in personalized designs that are tailored to your individual style and preferences.
How do I book a design consultation?
Booking a consultation is simple. You can use our online booking system on the website or contact us directly via phone or email to schedule an appointment. We offer both bridal design consultations and regular design consultations to suit your needs.
Can I bring my own fabric for custom designs?
Yes, you are welcome to bring your own fabric for any custom design. Our team will work with you to ensure your fabric is crafted into a stunning piece that matches your vision.
How long does it take to complete a custom order?
The timeline for completing custom orders depends on the complexity of the design. Bridal and bespoke outfits generally take 4-6 weeks, while simpler designs, like saree blouses or kurta sets, may take 2-4 weeks. We will provide you with an estimated timeline during your consultation.
Do you offer alterations for designs?
Yes, we offer alteration services for any of the designs created at Mansa Chandra Label. If you need adjustments to your outfit, we ensure it fits you perfectly before delivery.
Do you ship internationally?
Yes, we offer worldwide shipping for our custom designs. Shipping costs and delivery times will depend on your location, and we will provide these details when placing your order.
What is your pricing structure?
Our pricing varies depending on the complexity of the design, materials used, and customization details. We will provide a detailed quote during your initial consultation based on your specific requirements.
Can I get matching outfits for my family or bridal party?
Absolutely! We specialize in Mother-Daughter Duo outfits, family ensembles, and matching looks for your bridal party. Whether it’s for a wedding or a special event, we can create a cohesive look for your loved ones.
What is your cancellation or refund policy?
Since our designs are bespoke and made to order, we do not offer refunds on completed custom pieces. However, if you need to cancel an order, please inform us as soon as possible, and we will work with you on a case-by-case basis.
How do I care for my custom outfits?
We recommend dry cleaning for all bespoke outfits, especially for items with delicate embroidery, embellishments, or fine fabrics. During delivery, we will provide you with specific care instructions for your custom design.